Training Wow! What a difference

Three-day: Diversity & inclusive work culture

Jitske Kramer

TRAINING: WOW! what a difference

It comes as no surprise that we are all different. But we do prefer it when everyone behaves a bit ‘normally’… Imagine if we were to accept diversity as a basic principle, instead of seeing it as a troublesome obstacle that has to be tackled…

Enroll (Dutch only)

Recognise yourself?

That diversity promises a lot of creativity and innovation, but in practice it can be difficult. That you love your multi-cultural team and would like to improve the dynamics even further. That you would like to do more on the diversity and inclusion front, but you don’t know where to start. That there are so many differences between organizations in the chain cooperation that it can often be challenging. That multidisciplinary teams have so much more diversity in so many different ways that you would really like to make better use of. That sometimes you find yourself (secretly) thinking that you would rather work with people who see things the way you do; but you know this is not the case. That differences in religion, ethnicity and cultures generate friction here and there that you would love to solve better. That you really want to make better use of diversity. Create effective (intercultural, multidisciplinary) teams. Create inclusive cultures. Then this training course is something for you, or for your team, department or entire organization.


Diversity is about the mix of differences: gender, age, ethnicity and religion, differences in hierarchy, expertise, position, organization, interests… And how, or what, determines what is normal? And how do we create an inclusive working culture in which the best possible use is made of all the people and their opinions?

A three-day training course, full of anthropological insights on the dynamics of differences. About power, ranking, privileges, communication styles, unconscious biases, cultural dilemmas, inclusion, exclusion and organizational culture. In these courses we follow the eight principle of inclusion as set out in the book ‘Wow! What a difference’. With a master class from Jitske Kramer and excellent guidance from one of our trainers.

Who is this for? At some point everyone who has to work with groups comes across the dynamic that can be created between sub groups. This training course is aimed at both inclusion in a culturally diverse context when it comes to gender, age, ethnicity and religion, and inclusion when it comes to differences in positions, chain cooperation, mergers and multidisciplinary teams. A must have for leaders who want to span boundaries.

Our style: PRActical AND PROVOCATIVE

With a light touch when we can and thorough when possible. Looking from another point of view. Without automatic pilot. Curiously. Having the courage to leave the well-trodden path. A question of mentality. Challenging the obvious. Asking questions. Every day. Being open. Exploring. Spotting power imbalances. Making it safe to be different. To enjoy each other’s differences and similarities. Inclusive. And/And.

We do not train so much for skills as offer a mixture of concrete tools and thoughtful questions for more inclusive behavior from yourself and others. With non-judgmental and energizing language to be able to discuss the often emotionally-laden topics with each other and the other. Both at work and around the kitchen table.

The structure of the days

We start the first day at 1 p.m. with a master class from Jitske Kramer. In this master class she sets out how people shape cultures and how cultures shape people. You are provided with a rapid and intense introduction from the world of cultural anthropology on how tribes deal with differences and why explicit attention is needed for diversity in order to reach inclusion.

investigating your why

In the evening, guided by the trainer for this course, we focus on you: why is this an important topic for you? Both professionally and personally. You will examine, in dialogue with others, your professional, personal and organizational ‘why’ when it comes to diversity and inclusion? And which questions you will have to face. Building an important narrative of change.

eight inclusion principles

Over the course of the next two days we will go through the eight principle of inclusion. Each principle will be approached by using film fragments and to-the-point theory. With time for dialogue, discussion, narratives of practice, practical tools and skills. The results will not be in the form of bite-sized answers and to-do lists. You will, however, walk out the door with focused, in-depth questions that will help you to improve levels of diversity and inclusion.


Our trainers are very experienced, have a great affinity with and experience of the topic of diversity, have been trained as facilitators of dialogue and debate, with experience in team coaching, the anthropological perspective and Deep Democracy. With a light touch when we can and thorough when possible. Jitske Kramer has trained the trainers in the eight principles of inclusion. Jitske herself will provide the master class on the first day of any training course, after which the trainer will continue on his or her own with the group.

Inclusion principles


We offer the training courses with open enrollment in Dutch. We provide English language training courses for in-company processes or if you gather a group together yourself. The location is in The Netherlands or anywhere else in the world. Please contact us to examine the options.

Contact us

PRACTICAL matter (Training courses in dutch)

Price €1,600 (VAT free for CRKBO registration, including meal. Does not include hotel accommodation)
Location Central Netherlands
Size of groups maximum 16 people
Group composition As diverse as possible. We do our best to ensure this but are, naturally, dependent on enrollment
Day 1 1 p.m. – 8.30 p.m. with a light evening meal
Day 2 9.30 a.m. - 5 p.m.
Day 3 9.30 a.m. – 5 p.m.

About us

HumanDimensions looks at companies and organizations through the eyes of an anthropologist. How do people shape cultures and cultures shape people? We travel around the world looking for ways of building strong tribes, safe for diversity and ready for change. And we bring our findings to the world of organizing and cooperating through our excellent keynote speeches, master classes and training courses. Deep Democracy. Inclusion. Diversity. Organizational culture. Leadership.

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